Frequently Asked Questions (FAQs)
How Often Should My Child Have Sessions with one2tuition?
For our regular students in one2tuition, we strongly encourage them to have at least one session of 1.5 to 2 hours per week for each subject. We want to have sufficient time working together with them to share tips on how to study smart, not simply clocking studying time. Extra session is only suggested if they really need extra additional help and during the examination period.
What is a Semi-Private Session? Why is the Duration 2 Hours?
Do I Have to Book? Can’t My Kid Just Show Up?
How Far in Advanced Can I Book a Session?
What is the Cancellation Policy?
What is the Late to Class Policy?
What is the Class No Show Policy?
What Will I Receive?
- Progress Updates on your child's learning
- Online support through Email / Whatsapp / Website Live Chat
- Gradual Improvement in your child’s Learning
- A much more confident child who believes in himself / herself and is excited about his/her learning.
Is the Teaching in one2tuition Aligned with the MOE Curriculum?
Our lesson materials are directly relevant to your child’s school needs as we monitor the trends in MOE schools, SEAB and the international schools. We are also constantly gathering feedbacks from teachers, students and parents to ensure that our materials and teachings are effective for the students' learning. Most importantly, we ensure that the teaching here is aligned with your children's learning pace.
How is the Fees and Deposit Policy at one2tuition?
All new enrollees at one2tuition are required to put a deposit of 2 lessons fee ( ie. $125). This deposit will be used to offset the fee of the final month upon either a month’s notice of withdrawal from class or at the end of period of enrollment. Invoice will be sent out on the 25th of each month and payable within 3 days. These fees will cover the education cost for the number of lessons for that calendar month.
What is your replacement class Policy?
There will be strictly no replacement class for student who cancels less than 24 hours. If cancelation is done by the tutor, replacement class will be arrange based on the availability of the tutor.