Our Academic Approach At one2tuition, we specialize in customized learning materials tailored to your child’s unique requirements. To ensure our programmes remain at the forefront of education, we rigorously track the latest trends and syllabus updates from MOE schools, SEAB, AEIS, and International Schools. By integrating continuous feedback from our community of teachers, students, and parents, we constantly refine our curriculum for maximum impact. Learning at the Right Pace We believe that efficiency comes from alignment. Our teaching is meticulously calibrated to your child’s individual learning speed, ensuring they master core concepts comfortably before moving forward. At one2tuition, we don’t just teach; we empower students to learn effectively at a pace that is truly their own.

To ensure effective learning, we highly recommend that your child attends at least one session of 1.5 to 2 hours per week for each subject at one2tuition. We want to ensure that the time we have with them will be sufficient for us to work with them. Additional sessions are only recommended during exam periods or if your child requires extra help.

The Semi-Private Session Our Semi-Private Sessions offer a focused, small-group environment limited to 3 to 6 students. With a dedicated 1:6 teacher-to-student ratio, we prioritize personalized attention, targeted revision, and guided supervision for every learner. Moving beyond the conventional classroom, this collaborative space is specifically curated to build student confidence and foster essential social skills. It is the ideal choice for students seeking a more interactive and engaging learning experience to bridge academic gaps and excel.

To enroll your child in our classes, we suggest booking at least 24 hours in advance by contacting us on WhatsApp. This ensures availability of slots and tutors to cater to your child's learning needs. Additionally, it gives us ample time to plan and prepare an effective program for your child. Our goal is to ensure your child's time is well spent and they can benefit from our learning sessions to the fullest. Therefore, we highly recommend booking in advance to secure a spot for your child.

If your child cannot attend a class, please cancel your booking through one2tuition WhatsApp. It is kindly requested that any cancellations and changes be made at least 24 hours before the scheduled class. If you cancel within 24 hours of the scheduled class, you will be charged a late cancellation fee equivalent to 1 session fee. We encourage you to cancel the class in advance so that we can assist other students who require help. Students are required to maintain a minimum of 75% of attendance during regular school months. Otherwise, we may have to allocate the slot to another student.

To ensure that your child gets the most out of the class without feeling rushed, kindly encourage them to arrive early. If they happen to be late, they can still join the class, but please note that the session will end on time so as not to disrupt the experience of other children.

Please make sure to cancel your child's class at least 24 hours in advance to avoid being charged a no-show fee equivalent to one session fee. In the event of repeated missed slots, we may have to revoke your child's slot from that session. We kindly request your cooperation in helping us to ensure effective learning for your child.

• Progress Updates on your child's learning • Online support through Email / WhatsApp / Website Live Chat • Gradual Improvement in your child’s Learning • A much more confident child who believes in himself / herself and is excited about his/her learning.

Billing & Payment Schedule • Monthly Invoicing: Invoices are issued on the 25th of each month for the following month’s sessions. • Term Invoicing: For the final month of the term, the invoice will be issued earlier, on the 8th of that month. • Payment Terms: All fees are payable within three (3) days of the invoice date. A deposit equivalent to four (4) lessons will be collected upon enrollment (per student, per subject). To utilize this deposit, a written notice of withdrawal must be submitted at least one (1) month in advance. Upon receipt of this notice, the deposit will be applied to offset the fees for the student's final four lessons. Failure to provide the required one-month notice may result in the forfeiture of the deposit. Attendance & Cancellation Policy Cancellations must be made at least 24 hours prior to the scheduled class time. Lessons missed without 24-hour notice, or "no-shows," are fully chargeable. Exceptions: Exceptions will only be considered upon the submission of an official Medical Certificate (MC) or a formal school letter/announcement. How to Submit Documentation: Supporting documents must be submitted via the Oclass App or sent to our hotline at +65 8341 5999.

A replacement class will be offered if the class is cancelled more than 24 hours in advance. No-show or Late cancellation policy applies. Replacement classes have to be completed within one month from the original scheduled class, otherwise it will be forfeited. Replacement classes are subjected to availability of classes, especially on peak hour classes. Replacement classes booked are not entitled to further replacement credits.

Holiday & Enrolment Policy Maintaining Learning Momentum While we want our students to enjoy their well-deserved school holidays, we also aim to ensure they maintain their academic progress. To help families balance travel and study, we offer the following flexible options: 1. Holiday Flexibility & Replacement Classes • Replacement Sessions: We offer replacement classes during the school holiday periods to help students stay on track. • Credit Carry-Forward: A maximum of two (2) classes may be brought forward to the following term. 2. Enrolment Continuity To manage our class capacities effectively, please note our policy on extended absences: • Lapsed Enrolment: Except for Primary 6 students transitioning to Secondary 1, enrolment will automatically lapse if a student does not attend any classes for a full calendar month. • Re-registration: Should an enrolment lapse, the student must re-register as a new applicant upon their return. • Placement: Re-registration is subject to seat availability and prevailing registration fees.